Effective Date: July 2026

Welcome to O&E Coffee Co.!

By placing an order through our website, you agree to the following Terms of Service.

Ordering

All drinks are made fresh in small batches and are available by preorder only.

Orders close once our weekly inventory has sold out or by the posted preorder deadline.

Payment is required at the time your order is placed.

Pickup

Pickup is available only during the scheduled pickup window listed on your order confirmation.

Pickup Location:

2077 Beverly Gail Rd.

Pleasant View, TN 37146

Pickup Time:

8am-10am Saturdays

Please arrive during your scheduled pickup window. Orders not picked up during the pickup window will be discarded due to food safety requirements.

Cancellations & Refunds

All sales are final.

Because our canned lattes are handcrafted in small batches specifically for each preorder, we do not offer refunds, returns, or exchanges once an order has been placed.

If O&E Coffee Co. is unable to fulfill your order due to circumstances on our end, you will receive a full refund.

If you are unable to pick up your order during the scheduled pickup window, your order will be forfeited without refund due to the perishable nature of our products and food safety requirements.

Product Information

Our canned lattes are made with freshly brewed espresso, pasteurized milk, and premium syrups.

For the best flavor and quality:

    •    Keep refrigerated at all times.

    •    Do not leave unrefrigerated.

    •    Consume within 3 days of pickup for peak freshness.

    •    Shake well before enjoying.

Allergens

Our products contain milk and may contain or come into contact with peanuts, tree nuts, soy, wheat, and other allergens.

Although we take precautions during preparation, O&E Coffee Co. is not an allergen-free kitchen. Customers with severe food allergies should use their own judgment before consuming our products.

Product Quality

Because our drinks are handcrafted in small batches, slight variations in color, sweetness, or flavor may naturally occur.

Limitation of Liability

By purchasing our products, you acknowledge that you are voluntarily consuming food products prepared by O&E Coffee Co.

O&E Coffee Co. is not responsible for illness or damages resulting from:

    •    Failure to keep products refrigerated

    •    Consumption after the recommended freshness period

    •    Undisclosed food allergies or sensitivities

    •    Improper handling or storage after pickup

Our liability shall not exceed the purchase price of the product.

Tennessee Home Food Disclosure

This product was produced at a private residence that is exempt from state licensing and inspection. This product may contain allergens.

Privacy

Customer information is used solely to process orders and communicate pickup details. We do not sell or share personal information with third parties except as necessary to process payments.

Changes to These Terms

O&E Coffee Co. reserves the right to update these Terms of Service at any time. Changes become effective upon posting to our website.

Contact

Questions about your order?

Email: oandecoffeeco@gmail.com

Instagram: @oandecoffeeco